Frequently Asked Questions

We recently resolved an issue for a client that shined a light on the difference between free support and paid support from a specialist. I thought it would be a good case study on the difference between the kind of support you get from the corporate giants and the personalized support you get from a small business.

In our initial consultation, we will ask you to provide us with some examples of what you like– either other websites, magazine ads, logos… whatever your project entails. One client once brought a purse as an example of the feeling she wanted for her website. We will want you to let us know what your objectives are and what kinds of things you like– either design-wise or feature-wise.

Anyone who says an unequivocal yes to this is also probably going to ty to sell you beachfront property in Arizona too.

42. If you can tell me which book this FAQ originally came from, then things are likely going to work out well between us.

The short answer is Yes, you can. The long answer is Yes, and you could probably also fly an airplane: but landing the plane is what really counts. To paraphrase a Todd Snider lyric: if you don’t land, then you didn’t fly– all you did was get too high.

Sometimes, yes. You will always have a domain name to renew, that’s certain…

No matter what, every website must be hosted somewhere. Depending on your needs, hosting a website will run you somewhere between $10 and $50 each month. If we have built, are going to build or currently maintain your site, then you may also be eligible for hosting on our own private client server(s), which runs between $20 and $30/month. This is a bonus service we offer to our clients: click here to contact us and learn more about our managed hosting program for existing clients and why it may be an excellent choice for your site…

Well, that depends on how big your website is, and what type of site it is. We bill by the hour, and you get an estimate up front letting you know what you can expect….