Frequently Asked Questions
Answers to common questions about websites and the website design process at iluminada design.
Paid Support: Why It’s Worth It
Tuesday, August 3rd, 2010We recently resolved an issue for a client that shined a light on the difference between free support and paid support from a specialist. I thought it would be a good case study on the difference between the kind of support you get from the corporate giants and the personalized support you get from a small business.
(Read more...)What is the process like when I decide to ask you to work on my project?
Monday, January 4th, 2010In our initial consultation, we will ask you to provide us with some examples of what you like– either other websites, magazine ads, logos… whatever your project entails. One client once brought a purse as an example of the feeling she wanted for her website. We will want you to let us know what your objectives are and what kinds of things you like– either design-wise or feature-wise.
(Read more...)I want to be at the top of the list at Google and Yahoo. Can you do this for me?
Monday, January 4th, 2010Anyone who says an unequivocal yes to this is also probably going to ty to sell you beachfront property in Arizona too.
(Read more...)What is the Answer to Life, the Universe and Everything?
Monday, January 4th, 201042. If you can tell me which book this FAQ originally came from, then things are likely going to work out well between us.
(Read more...)I Have No Skill With a Computer. Can I Still Manage My Site?
Monday, January 4th, 2010The short answer is Yes, you can. The long answer is Yes, and you could probably also fly an airplane: but landing the plane is what really counts. To paraphrase a Todd Snider lyric: if you don’t land, then you didn’t fly– all you did was get too high.
(Read more...)Are there any other charges associated with having a website?
Monday, January 4th, 2010Sometimes, yes. You will always have a domain name to renew, that’s certain…
(Read more...)What Are the Ongoing Monthly Fees I’ll Have to Pay?
Monday, January 4th, 2010No matter what, every website must be hosted somewhere. Depending on your needs, hosting a website will run you somewhere between $10 and $50 each month. If we have built, are going to build or currently maintain your site, then you may also be eligible for hosting on our own private client server(s), which runs between $20 and $30/month. This is a bonus service we offer to our clients: click here to contact us and learn more about our managed hosting program for existing clients and why it may be an excellent choice for your site…
(Read more...)How Much Will My Website Cost?
Monday, January 4th, 2010Well, that depends on how big your website is, and what type of site it is. We bill by the hour, and you get an estimate up front letting you know what you can expect….
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